Function getUserTicketCount

src/services/ticket.js:43–62

(guildId, userId)

}

export async function getUserTicketCount(guildId, userId) {
  try {
    return await getOpenTicketCountForUser(guildId, userId);
  } catch (error) {
    const typedError = ensureTypedServiceError(error, {
      service: 'ticketService',
      operation: 'getUserTicketCount',
      message: 'Ticket operation failed: getUserTicketCount',
      userMessage: 'Failed to count open tickets.',
      context: { guildId, userId }
    });
    logger.error('Error counting user tickets:', {
      guildId,
      userId,
      error: typedError.message,
      errorCode: typedError.context?.errorCode
    });
    return 0;
  }
}

export async function createTicket(guild, member, categoryId, reason = 'No reason provided', priority = 'none') {
  try {