Function requestToStub

apps/sim/connectors/jsm/jsm.ts:188–222

* Builds a stub ExternalDocument from a request returned by the list endpoint. * Content is deferred — description and comments require a per-request API call * fetched lazily in `getDocument`. The contentHash is metadata-only so it is * identical whether produced here or in `getDocument`.

(request: JsmRequest, domain: string)

 * identical whether produced here or in `getDocument`.
 */
function requestToStub(request: JsmRequest, domain: string): ExternalDocument {
  const issueId = String(request.issueId ?? '')
  const issueKey = request.issueKey ?? issueId
  const summary = getFieldText(request, 'summary') || 'Untitled'
  const status = request.currentStatus?.status

  const bareDomain = domain
    .trim()
    .replace(/^https?:\/\//i, '')
    .replace(/\/+$/, '')

  return {
    externalId: issueId,
    title: `${issueKey}: ${summary}`,
    content: '',
    contentDeferred: true,
    mimeType: 'text/plain',
    sourceUrl: request._links?.web || `https://${bareDomain}/browse/${issueKey}`,
    contentHash: `jsm:${issueId}:${getChangeIndicator(request)}`,
    metadata: {
      issueKey,
      requestTypeId: request.requestTypeId,
      serviceDeskId: request.serviceDeskId,
      status,
      reporter: request.reporter?.displayName,
      created: request.createdDate?.iso8601,
      /**
       * The list endpoint has no true "last updated" field; `statusDate` is the
       * closest available signal (time of last status change). Mapped to the
       * `updated` tag and documented as such.
       */
      statusDate: request.currentStatus?.statusDate?.iso8601,
    },
  }
}

/**
 * Renders a readable plain-text document from a fully-fetched request and its