Method query

python-impl/agents/ticket_handler.py:91–92

(self, ticket_id: str)

        return ticket

    def query(self, ticket_id: str) -> dict | None:
        return self._tickets.get(ticket_id)

    def query_by_user(self, user_id: str) -> list[dict]:
        return [t for t in self._tickets.values() if t["user_id"] == user_id]