wacrm — CRM Template for WhatsApp

Self-hostable CRM template for WhatsApp® — shared inbox, contacts, sales pipelines, broadcasts, and no-code automations. Fork it, brand it, host it.

The marketing site and self-host docs live in a separate repo: ArnasDon/wacrm-site (wacrm.tech). This repo is the product — clone or fork it to run your own CRM.

What you get out of the box

• Shared inbox on the official WhatsApp Business API — multiple agents working one number, per-conversation assignment, status, and notes.
• Contacts + tags + custom fields, CSV import, deduplication.
• Sales pipelines (Kanban) with deals linked to conversations.
• Broadcasts with Meta-approved templates, delivery + read tracking, per-recipient variable substitution.
• No-code automations — triggers on inbound messages, new contacts, keywords, or schedule; conditional branches, waits, tags, webhooks. Visual builder.
• AI reply assistant — bring your own OpenAI or Anthropic key (stored encrypted; no per-seat AI fee, your data stays yours). One-click AI-drafted replies in the inbox, plus an optional auto-reply bot with a per-conversation cap and clean human handoff. Add a knowledge base (FAQs, policies, product docs) and it answers from your own content — hybrid retrieval (Postgres full-text, or semantic pgvector when an embeddings key is set).
• Real-time dashboard — response times, daily volume, pipeline value, cross-module activity feed.
• Team accounts — invite teammates by link, role-based access (owner / admin / agent / viewer), ownership transfer. Every install is account-scoped, so one shared inbox can be staffed by a whole team. Solo use stays single-user with zero setup.
• Account management — email, password, avatar, global sign-out.
• Public REST API (/api/v1) with scoped, revocable API keys — build your own automations on top of your CRM. See docs/public-api.md.

Why fork this?

This is a template, not a product. Forking means you get:

• Full ownership — your code, your Supabase project, your domain, your data. No SaaS lock-in, no seat pricing, no trust dance.
• Full customisation — add the fields your team needs, remove the modules you don't, redesign anything. The stack is boring on purpose (Next.js + Supabase + Tailwind) so the learning curve is short.
• Zero ops to start — Hostinger Managed Node.js deploys a fork in a few clicks. No Docker, no Kubernetes, no infra team needed. (See below ↓)
• Real security primitives — token encryption (AES-256-GCM), RLS on every table, HMAC-verified webhooks, CSP, rate limiting, CI typecheck/build on every PR.

Not a framework. Not an SDK. A concrete, working CRM you can stand up in an afternoon and make yours.

Quick start

# Fork on GitHub first: https://github.com/ArnasDon/wacrm → Fork
git clone https://github.com/<your-username>/wacrm.git
cd wacrm
npm install
cp .env.local.example .env.local   # fill in Supabase + Meta creds
npm run dev

Open http://localhost:3000. You'll be redirected to /login (or /dashboard if already signed in).

🚀 Deploy on Hostinger (recommended)

wacrm is built to run on Hostinger. It's the path we test, document, and recommend — and the fastest way to get a production-grade CRM live without owning a VPS or a Kubernetes cluster.

Why Hostinger?

The 60-second version

1. Fork this repo on GitHub.
2. In hPanel → Websites → Create, pick Node.js and connect your fork.
3. Paste your Supabase + Meta env vars into hPanel.
4. Push to main. Hostinger builds and serves it. Done.

Full walkthrough with screenshots: wacrm.tech/docs/deployment-hostinger.

Note: wacrm is MIT-licensed and runs anywhere Node.js does (Vercel, Railway, your own VPS). Hostinger is recommended, not required.

Documentation

Full self-host documentation — Supabase migrations, WhatsApp Business API config, and production deploy — lives at wacrm.tech/docs (source: ArnasDon/wacrm-site).

Key pages: - Getting started - Supabase setup - WhatsApp setup - Environment variables - Deploy on Hostinger - Architecture - Troubleshooting

Stack

• App — Next.js 16 (App Router), React 19, TypeScript, Tailwind v4.
• Data — Supabase (Postgres + Auth + Storage + RLS).
• WhatsApp — Meta Cloud API (official WhatsApp Business API).

Contributing

This is a template, not a collaborative product — the expected flow is fork → customise → deploy, not upstream contribution. Bug reports and security issues are welcome; feature PRs often belong in your fork rather than here. Details in CONTRIBUTING.md and .github/SECURITY.md.

License

MIT. Fork it, brand it, host it.